Craig loves making things and making things make sense. He’s part of a crack team of researchers in Just Eat’s world-leading innovation labs – pushing the frontiers of how people engage with next-gen tech. Craig also jointly leads Just Eat’s Design Studio, creating the world’s best food ordering experiences across the widest range of platforms and interactions, in 13 countries and cultures around the world. An advocate of Lean design, delighting consumers and pushing new interaction models, Craig loves trying something new and appreciates the unique unadulterated childlike joy of unboxing shiny new tech goodness. He’s also a husband, father, EV driver, vegetarian, liberal, progressive, cyclist, Bristolian and hopeless stereotype.
The future of the web used to be mobile. Now mobile is here, the future of the web is voice. More than just voice interfaces or chatbots, conversational UIs and voice search will reshape the way we interact with our technology in the future. Join Craig and Andy as they discuss some of the secrets of conversational search, and what impact they’ll have on our world. Siri, Google Assistant, Cortana, Alexa and Facebook’s M – with so many voice interfaces quickly becoming an integral part of our day-to-day lives, Craig and Andy will excite (and probably frighten) us all when they lift the bonnet of a conversational interface and show you the challenges they faced and the learnings they made designing their first intelligent Customer User Interface.
Craig’s talk at the very first Digital Gaggle conference taught attendees about mobile UX and how you can use great design to encourage your site visitors to stick around for a wee bit longer.