What data do we collect about you? What purpose do we collect it for?
Personal data means any data which is capable of identifying an individual. It does not include anonymised data. We do not collect any special category data about you.
When you register for a Digital Gaggle event, we collect personal data which allows us to fulfill a service and perform a contract. We do not collect any personal data from you which we don’t need in order to fulfill these services, except where this allows us to provide extra customer care and to make Digital Gaggle events better. For example, we might collect your dietary requirements (so that we can make sure you are properly catered for when you come to our events).
We collect data about you through the use of online forms, email hyperlinks, social media messages, and the contact us page. We collect your details when you email us with an enquiry and we also collect your details when you register for an event through Eventbrite (which syncs through to Noisy Little Monkey’s CRM provided by HubSpot).
How do we use your data?
When you provide us with your personal data, our aim is that it is as clear as possible what you are opting into.
The lawful bases for which we process your data is that of: performance of a contract, consent and legitimate interests (namely to grow the events and create a better event experience for you as a delegate).
Here are some examples of how we use your data:
Registering for an event – when you register for a Digital Gaggle event, we will collect information which helps us to perform the service of organising the event which you are registering for. For example, we will collect data such as name and job title so that we can create name badges for the event. We’ll also ask for data like “which challenges do you face in your job?” which helps us curate the content for future events and make them as useful as possible for you.
Event reminder and follow-up emails – if you register for any Digital Gaggle events, we will email you in the lead up to the event to confirm important details about the event (timings, location etc.) and we will also send you a follow-up email with slides from the event and other relevant content (such as photos). You are welcome to unsubscribe from these emails at any time, but you will miss out on important event information and that will make us sad 🙁
Photos and filming – we take photos and film at Digital Gaggle events to market future events to interested parties. These photos and videos might be used on the Digital Gaggle website, on social media (such as Twitter or Facebook) or for other marketing purposes (adverts, for example).
Sponsors, speakers and third parties – before each event, we circulate a list of attendee information to sponsors which includes two categories of data: job title and company. This is so that sponsors have an understanding of who is attending the event and can pitch their content appropriately, providing the most value for attendees of the event. If a speaker requests information about attendees of the event, we will share job titles, company name and industry with them so that they can pitch their content appropriately to the audience in attendance. There are other instances where we may share your data with third parties in order to fulfill a service (sending dietary requirements to the caterer for example). We will never EVER sell your information to a third party, that’s just not cool.
Where is your data stored?
Your personal data is stored and maintained in a few places:
Your information is also stored on Noisy Little Monkey’s CRM: HubSpot. HubSpot Inc is a cloud based provider with a significant European customer base and strong commitment to GDPR; it maintains a Privacy Shield certification with the US Department of Commerce which ensures that adequate safeguards are in place for the transfer of personal data from the EU to the US. More about HubSpot’s commitment to data protection can be found here.
From May 2018, our policy is to retain personal information related to our marketing and events for two years, If we have not had substantive contact with you over a two year period then we will delete your record from our HubSpot database.
We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorisation.
We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to.
Third Party Links
You should be aware that if you access third party websites (including those of our Affiliates), using links provided on our websites, these websites are outside our control and have their own privacy policies governing the use of personal data and we do not accept any responsibility or liability for these policies.
If you want to talk to us about your personal data, we’ll be happy to have a chat.
Contact: Claire Dibben (Events and Marketing Manager)
Address: Noisy Little Monkey, Loft 5, Tobacco Factory, Raleigh Road, Bristol, BS3 1TF
Phone number: 0117 327 0171